Privacy Policy:
Magnetic Island Tours is committed to providing you with the best possible customer service experience. Magnetic Island Tours is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information:
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Magnetic Island Tours customer support features you may be required to submit personally identifiable information.
If you do not provide requested personal information, we may be unable to provide you with products and services. Please contact us if you have any concerns or enquiries regarding the use of your personal information.
Why do we collect, use and hold personal information?
We collect, use and hold your personal information to provide you with products and services, including tours and charters.
We also collect, use and hold your personal information to manage our ongoing relationship with you and perform functions and activities relating to our businesses (for ongoing / recurring clients and agents).
Sharing of your personal information:
We may occasionally hire other companies to provide services on our behalf, including but not limited processing financial transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Magnetic Island Tours takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information:
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
Magnetic Island Tours uses Google Analytics to collect data. We need this data to understand how you use our website so we can improve its design and functionality. We also need the data to get the most out of our marketing campaigns. Google Analytics will transfer your data to the United States and store it for 6 months. To learn more about Google’s data transfer policies, click here.
WordPress will collect information about visitors who comment on pages that use the Akismet Anti-spam service. The information collected depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We take care of your personal information:
We will never knowingly sell your personal information to third parties or add you to email marketing lists without your expressed permission.
We may disclose your personal information:
- when specifically authorised by you;
- to regulatory bodies and government agencies;
- to your guardian / power of attorney; and
- as required by law or court order.
We may disclose personal information for the following purposes:
- to bus drivers (passenger lists);
- reporting to government agencies;
- to obtain professional, medical or insurance advice;
- for urgent health reasons;
- to comply with regulatory or legal requirements;
- to purchase ferry tickets on your behalf;
- credit reporting and checks; and
- to comply with laws or court orders.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy:
Magnetic Island Tours reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Magnetic Island Tours reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us:
Magnetic Island Tours welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: +61 439 413 445
E-mail: bookings@magneticislandtours.net.au